Exploring the Impact of Organizational Support, Perceived Productivity, and Employee Status on the Organizational Commitment during the Mandatory Telework of COVID-19 Pandemic: Empirical Evidence with Algerian Employees

Authors

  • Toufik Serradj Associate Professor, Habilitated to Supervise Research (HDR), Higher School of Social Security, Algiers, Algeria; Member of the MARKETIC Research Laboratory, University Hub of Koléa, Koléa, Algeria
  • Amal Saidani Associate Professor, School of Higher Commercial Studies, Director of the MARKETIC Research Laboratory, University Hub of Koléa, Koléa, Algeria

DOI:

https://doi.org/10.55482/jcim.2024.34346

Keywords:

Organizational support, perceived productivity, organizational commitment, mandatory telework, COVID 19

Abstract

This study investigates the impact of mandatory teleworking during the coronavirus disease 2019 (COVID-19) pandemic on organizational commitment (OC) among employees in Algeria. A sample of 408 respondents were utilized, consisting of employees from public sector companies in Algiers. Data were collected through an online questionnaire, and the methodology employed is quantitative, using statistical analysis to examine the relationship between teleworking conditions and levels of OC. The results highlight significant associations between commitment levels and factors such as teleworking duration, perceived employer support, perceived productivity, and employee status. This research adds to the existing literature by examining the unique challenges faced by employees during mandatory teleworking, particularly in Algeria, where teleworking practices are still emerging. The study provides practical recommendations for organizations to strengthen employee commitment as they navigate the evolving work environment.

Author Biographies

Toufik Serradj, Associate Professor, Habilitated to Supervise Research (HDR), Higher School of Social Security, Algiers, Algeria; Member of the MARKETIC Research Laboratory, University Hub of Koléa, Koléa, Algeria

Toufik Serradj is an Associate Professor of Management at the Higher School of Social Security in Algiers. His primary research areas focus on human resource management and crisis management. Also he teaches management at various higher education institutions in Algeria and serves as a management consultant for several companies. He has also served as the Director of Studies at the Higher School of Social Security and as the Head of the Master’s program in Human Resource Management at the
National Higher School of Management.

Amal Saidani, Associate Professor, School of Higher Commercial Studies, Director of the MARKETIC Research Laboratory, University Hub of Koléa, Koléa, Algeria

Amal Saidani is a Professor of Marketing at the School of Higher Commercial Studies at the University Hub of Koléa in Algeria. She is also the Director of the MARKETIC Research Laboratory. She teaches marketing at various higher education institutions and serves as a consultant for several companies. She has previously served as the Head of the Marketing Department and later as the Director of External Relations at the School of Higher Commercial Studies, as well as the Director of Postgraduate Studies and Scientific Research at the Higher School of Social Security. Her primary research areas focus on marketing strategies, consumer behavior, and digital marketing.

Published

2024-12-18

How to Cite

Serradj, T., & Saidani, A. (2024). Exploring the Impact of Organizational Support, Perceived Productivity, and Employee Status on the Organizational Commitment during the Mandatory Telework of COVID-19 Pandemic: Empirical Evidence with Algerian Employees. Journal of Comparative International Management, 27(2), 152–167. https://doi.org/10.55482/jcim.2024.34346

Issue

Section

Research Articles