Muczyk, Jan P., and Hussien Saber. “Gaining Competitive Advantage by Streamlining Bureaucracy: A Lesson for Developing Countries”. Journal of Comparative International Management 4, no. 1 (November 1, 2001). Accessed May 24, 2022. https://journals.lib.unb.ca/index.php/JCIM/article/view/466.